Recent Posts

Small leak in Milpitas, Ca = Big $$

9/21/2017 (Permalink)

Water Damage Small leak in Milpitas, Ca = Big $$ A large amount of mold grows inside this wall cavity

Unfortunately for this customer in Milpitas, Ca they let a water leak go for too long. When they called  SERVPRO of SW San Jose they told them they knew they had a chip in their tile grout around the bathtub but didn't fill it. 

They ignored the problem and water continued to drip into the cavity.

About a year later the called SERVPRO of SW San Jose, because their wall in their adjacent hallway was bowing and showed discoloration.  We performed a complementary inspection and detected water inside the wall using a moisture meter.

Once we opened the wall we found out the total extent of their damage. What could have been fixed with a tube of sealant will now cost thousands to repair.

Remember to change your furnace filter!

9/21/2017 (Permalink)

Fire Damage Remember to change your furnace filter! You definitely don't want to eat off this silverware right now

In April SERVPRO of SW San Jose helped a customer dealing with a type of puff-back from his furnace.  It was a townhouse rental property with a long-term tenant, no maintenance emergencies in almost 10 years .... sounds like an in deal tenant yes?

In April, the tenant called to report ash streaming out of all the vents like an incinerator!  When I arrived for the inspection I found that the tenant had not changed the filter in 2 years!

We had to treat this type of contanimation exactly as we would treat a smoke damage cleanup.  It required 100% wipedown of structure and contents, HVAC cleaning, and then extensive floor cleaning.

Ash has a way of sneaking even into closed areas - have a look below at the ash around his silverware which was enclosed in the silverware drawer.

Real Estate Agents

6/7/2017 (Permalink)

Community Real Estate Agents Marketing Manager Dave Kraszewski with John Shaw

SERVPRO of SW San Jose is celebrating its second year as an affiliate member of NHORA, the National Hispanic Organization of Real Estate Agents.  They help create and support opportunities for responsible and sustainable home ownership. 

Our franchise was honored in our first year as "Affiliate of the Year", an achievement we feel very proud of.  In this photo, our marketing manager Dave Kraszewski poses with John Shaw from PCDSI, a fellow attendee of April's business luncheon held at Maggiano's in Santana Row.

We feel it is important develop relationships with real estate agents because in the event of a fire, water, or mold problem, buyers and sellers may turn to them for help. 

If you are a real estate agent, consider SERVPRO for your next restoration project.

Ever wonder how we clean up water damage?

5/30/2017 (Permalink)

Water Damage Ever wonder how we clean up water damage? Investigating water damage after the Coyote Creek downtown San Jose flood

Ever wonder what the steps are in handling water damage in a building?  Check out our video at for a minute-long crash course!

In the video we begin with our initial survey of the water damaged property, in the case a single family home.  A water supply line in the kitchen burst while the family was away on vacation causing large amounts of water damage to the flooring. 

After the inspection we come up with a drying strategy that will dry your property as fast as possible with as little demo as possible. 

Once the demo and dryout are finished, you don't have to hunt for a new contractor, let us perform your repairs.  We value every client we work with, let us help you with your loss from beginning to end.

2nd Prize Delivered: $100 Cheesecake Factory Card

5/8/2017 (Permalink)

Community 2nd Prize Delivered:  $100 Cheesecake Factory Card Dave presents Randy with his $100 Cheesecake Factory Card

Marketing Manager Dave Kraszewski presents State Farm Agent Randy Chang with his second place prize:  $100 Cheesecake Factory Gift Card.

When I asked him how he manages to place so well year after year, Randy told me he's an avid sports fan and has his own "system" for picking his NCAA bracket.  The secret is actually between his he and his dad, State Farm agent Harry Chang.

And if you still can't understand why your pick didn't make the cut, you can relive the agony of every loss in the tournament at:

All kidding aside, we are proud to congratulate Randy Chang of Randy Chang State Farm for taking our 2nd place spot in our contest.  Stop by and visit him sometime, his office is located off El Camino in Mountain View near the Google HQ.

3rd Prize Delivered - NCAA Contest

5/4/2017 (Permalink)

Community 3rd Prize Delivered - NCAA Contest Dave congratulates Gerri on her 3rd place winnings

As the marketing manager for SERVPRO of SW San Jose, one of my favorite visits I have the pleasure of making is to deliver prizes following our contests.  3rd prize winner for this year's contest was Gerri Ferrari of Mike Klein State Farm in Mountain View.

Like many of our players, Gerri has been participating in our contests regularly since the beginning.  We really appreciate everyone who returns to play year after year.

Traditionally our franchise holds two contests per year, the NCAA in the Spring and an online trivia type contest in the Fall.  All contests are free and no obligation, we enjoy putting them on to add a bit of fun into office life.  :-) 

If you would like to be invited to participate in future contests, contact marketing manager Dave Kraszewski at

Winner Announcement - March Madness Contest 2017

4/10/2017 (Permalink)

Community Winner Announcement - March Madness Contest 2017 UNC denies Gonzaga's last second attempt in the 2nd half

The block that ended it all!  Yesterday night North Carolina halted Gonzaga’s quest for their first ever NCAA championship, 71 – 65.  Let’s not forget that it was North Carolina who lost last year’s title game in a final second loss to Villanova – some are already saying Gonzaga may be back for revenge next tournament.

And now our winner announcement!  We would like to congratulate:

GRAND PRIZE:  Dave Tofig from David Tofig Allstate in San Jose.  He will be choosing from among the game tickets.

 Second Prize:  Randy Chang of Randy Chang State Farm in Mountain View.  He will be choosing among the restaurant gift cards.

 Third Prize:  Gerri Ferrari of Mike Klein State Farm in Sunnyvale.  She has chosen the $25 Starbucks prize.

Honorable mention goes to Nick Klein who came in only two points behind Gerri.  Everyone placing 4th and up will receive a $5 Starbucks card – I’ll will be delivering or mailing these within the next month.

Thank you all for playing this year!  Hope you enjoyed it and we’ll see you in our next contest.

March Madness Contest 2017

3/20/2017 (Permalink)

Community March Madness Contest 2017 Which pre-tournament favorites will avoid the upset bug?

We are pleased to announce our 7th annual NCAA March Madness Contest! 

Grand Prize:  2 Tickets of your choice to your choice of the Sharks, 49ers, A's, Raiders, Warriors, Giants, or Earthquakes

Second Prize:  $100 Gift Card to Cheesecake Factory, Fogo De Chao Brazilian Steakhouse, or Buca di Beppo

Third Prize:  $25 Gift card to Starbucks or Peet's.

Consolation Prize:  All players receive $5 Starbucks or Peet's card, you can't lose!

Don't have time or don't know basketball?  Use the easy "auto-fill" button and let the computer pick for you.

Eligibility:  Must be a SERVPRO of SW San Jose Partner (owner, agent, agent staff, property mgr, real estate agent, broker, or employee).

How to Enter:  Visit:

There should be no pool password this year.  If you have trouble please contact me directly.

ENTRIES MUST BE COMPLETED BY 11:59PM PDT 3/15/17.  THERE IS NO COST OR OBLIGATION TO PLAY.  One entry per person.  Contest rules are listed on the website.

Questions?  Please contact Dave Kraszewski at 408-966-2409 or

Good luck from your Fire, Water, and Mold Cleanup & Restoration Experts……  SERVPRO OF SOUTHWEST SAN JOSE!! 

San Jose Brookwood Neighborhood Flood

2/23/2017 (Permalink)

Water Damage San Jose Brookwood Neighborhood Flood Muddy debris still remains on the streets on Woodvale Ct in downtown San Jose.

Out assessing damage in the Brookwood neighborhood of downtown San Jose today near 20th and E Williams Street.  This area of the city experienced heavy flooding from Coyote Creek.

Even though Brookwood was built to be above the century high water mark, this flood surpassed this level.

Many residents are dealing with flooded crawlspaces, surface water intrusions, and roof leaks. 

Flooding also affected the William Street Park area of San Jose. In the city, floodwaters submerged some residents’ cars and homes, and forced evacuations. And officials have warned residents of dangerously polluted floodwaters.

Floodwaters along Coyote Creek have continued to recede, but about 3,800 San Jose residents were still affected by mandatory evacuations early Thursday, according to officials.

If you have experienced damage related to the flood, we are here to help, give us a call at 408-288-9977.

Downtown San Jose Floods

2/21/2017 (Permalink)

Water Damage Downtown San Jose Floods Courtesy KTVU News

Rescuers chest-deep in water steered boats full of people, some with babies and pets, on Tuesday from a San Jose neighborhood inundated by water from an overflowing creek. 

At least 225 residents were taken to dry land and rinsed with soap and water to prevent them from being sickened by floodwaters that had traveled through engine fuel, garbage, debris and over sewer lines,

"Coyote Creek is rising because of water coming out of Anderson (Reservoir)," Matlow said. "We have a neighborhood that's basically underwater."   

Water rescue teams are using boats and other vehicles to go door-to-door and pull residents to safety, Matlow said.

Anyone who has come into contact with the murky brown water is being decontaminated because of fears about overflowing sewage lines, oil and gas from vehicles trapped in the water or household chemicals that might have leaked into the flood waters.