What our Customers say...
Hi, this note is to Dave Kraszewski and boss. I want you to know what an outstanding employee you have. He was honest, helpful, patient, and even "donned the suit" and went into the mud. you have a winner in this man.
Dear Kim Brooks,
I want to write to thank you for assigning Allen Khosahabeh as the project manager to handle my case. I really can't thank you enough.
My townhouse in Menlo Park caught fire in late January last year, while I was away. The smoke damage was extensive. I ended up having to gut the building, seal the frame, and rebuild. Because of the fire and heat, the damage to my belongings was massive.
As you can imagine, I was in shock the first few days. I really didn't know what to do. Luckily my insurance company sent out SERVPRO. Your team -- with Allen managing the group -- was there the very next day, well before the insurance adjusters and anyone beyond the fire department.
Allen was great: He was understanding and supportive. He was reassuring when I needed it most, and he followed up on all his promises. He explained the process step-by-step, and helped me keep my head on straight through the first few weeks when I had no idea what I should be doing.
I had no idea who to get as a contractor for the repair work, so I turned to Allen, as I always did through this process. He put me in touch with Steve Klimowski of SERVPRO of San Jose, who handled all the contractor work. Steve is another gem.
It's been a long process to get back to my place, but Allen has been there supporting me the entire time. I really could not ask for any more.
I would not wish a fire on anyone, but if anyone has to go through such a calamity, I can only hope they have the great fortune to get SERVPRO to help them.
From: Cid Dias
Sent: Monday, August 29, 2016 6:44 PM
To: Dave Kraszewski
I greatly appreciate everything you guys have done for me!
I will definitely write a Yelp review...I will need some time to think about what I want to write as right now my brain is not able to process anything. It's crunch time for me, once I get my tenant back into my condo and rent paid, I can then focus on the yelp review. :o)
Thanks again for making the mold remediation painless for me.
** Cid **
Thanks again SERVPRO for all the great work on the flood damaged at my house. Abraham did a wonderful job. I would refer you to anyone.
When our basement flooded,turning three finished rooms into a stinky,moldy mass of wet Pergo and moldy moulding, our insurance company put us in touch with Dave Kraszewski at SERVPRO. His team did an amazing job of removing and restoring our basement as their motto says: like it never happened and the best thing about the whole process was the fact that SERVPRO's reputation with the insurance company.
Steve oversaw the renovation of our condo after a serious water issue. He was reliable and most helpful as we remodeled a condo which had not been touched in over 40 years! He was most helpful in our transactions with the insurance adjuster, and precise in quoting prices to us. His source for carpet was excellent. We are very pleased with the quality of the goods and the installation. Any subs brought into the condo were efficient and neat. There was no smoking or loud music. I would highly recommend Steve.
I am very happy for SERVPRO's help and work; I am strongly recommend to everyone who needs construction work. Thanks SERVPRO's team.
I had a very positive experience with SERVPRO of SW San Jose - in particular - Dave Kraszewski and Abraham Castro. Dave gave me a detailed quote of what could be done to remove odors and stains from the master bedroom suite after my mother passed away. . Abraham Castro arrived to do the work. I expected a "technician". But he was SO much more than that. He took the time to go over each task and helped me make two adjustments that saved me a lot of money.
Thank you for coming so promptly. Thank you for cleaning up after the water damage and for installing the new carpet so quickly.
The techs were great! They were here on time, got the job completed in less than an hour and Mr. Bybee was happy to get his apartment back. This was definitely an experience and am very thankful that SERVPRO was accommodating and willing to take on this type of a request. My hats off to the SERVPRO team!
Thank you for helping clean up after the fire. Your crew was very professional and helpful.
I am very pleased with your companies service. I really appreciate the rapid response to the situation. Jeremy is a good employee. Please feel free to use as a reference. You will be the first person that I will call in the event of a water damage claim, etc. Thanks again.
Thank you, Steve A. Wien, President Steve's Painting Service, Inc
I work for Rental Housing Network and we provide owners and property managers with the tools they need to be a knowledgeable and successful rental property expert. Dave and SERVPRO have provided our members with very informative classes about mold and remediation. RHN Members have nothing but glowing reviews anytime they have used SERVPRO for fire water and even mold damage.
Thank you for your fast response and resolution of the mold/water damage to the bathroom in my mother’s rental apartment. Josh and Steve took care of the tear out and rebuild quickly and thoroughly so the tenants are already moving back in. Wow! The tenants and landlord are pleased. Thank you.
You guys did a great job repairing our kitchen! We love our new cabinets and the granite is beautiful. Thank you
10 out of 10! All team members were great! All looks great, let's hope we can say that long term (no more water damages!) :-)
Rosalio finished our work on 5/27 and did a very good job. I must comment again, the work done on our home was done very well and we are very pleased.
Very informative and courteous. Thank you
Staff was excellent. Very informative and courteous.
Professional, honest, and very knowledgeable.
You guys are awesome!
Your crew did a great job cleaning our home after the fire damage. Thanks SERVPRO!!!
Very thoughtful. Explained everything in detail. Thank you.
Excellent! Thank you.
Great job! Thank you!
SERVPRO was very informative, friendly, helpful, and polite. Josh did a wonderful job and will recommend highly! Thank you for your prompt service! Thank you again for helping us thru this crazy time!
The crew was very professional, helpful, and understanding.
Marc was great!