Recent Biohazard Posts

Certified: SERVPRO Cleaned – a defensive cleaning program

6/12/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging bio-hazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique

 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of SW San Jose today at 408-288-9977 for your Certified: SERVPRO Cleaned consultation.

Pest Control DISASTER

1/13/2017 (Permalink)

One of our property management clients called SERVPRO of SW San Jose  because he was evicting a problem tenant who caused his apartment to become overwhelmed with roaches.  The pest control company had already treated the unit on a few occasions, but now they have a serious bio-hazard cleanup on their hands. 

He told us he contacted a few janitorial companies for quotes but they would not even attempt to bid the project because of the potential health hazards.

SERVPRO of SW San Jose crews has the expertise and materials to handle just about any bio-hazard cleanup project.  Should you run into such a situation, give SERVPRO of San Jose a call for your free estimate today. We will take care of the job from beginning to end. SERVPRO of SW San Jose take care of the dirty work for you. Just call us and we will help out, and leave it "Like it never even happened."

Leaking Toilet Wax Ring

8/8/2016 (Permalink)

Sewage staining in ceiling below source room

Working to help a customer in Los Gatos deal with a leaking wax ring from a toilet.  They saw a gradual widening of discoloration in a ring pattern in the vinyl up their upstairs bathroom - then one day this nasty spot appeared on their hallway ceiling below!  Luckily for them the amount of sewage was small and we were able to catch it in the initial stages.  We perfomed their water damage cleanup and sanitized the affected areas.

Customers often ask us if there is anything they can do to help prevent this type of damage.  The best advice in this instance would have been to investigate the vinyl discoloration in the upstairs bathroom at the very beginning.  Frequent inspections are often a good way to prevent leaks.