What our Customers say...
We had a bit of an upstairs flood from the bathroom that of course migrated downstairs. I called on a Sunday to SERVPRO of SW San Jose and Mark had his crew led by Jeremy there the next day. These guys were on it in a big way. Fans and dehumidifiers made sure we were moisture and mold free. Jeremy took photos of everything as they went and dealt with the insurance directly saving a lot of my time. Mark, Jeremy and the crew are the best.
I cannot praise Abraham highly enough. Right from the beginning when he came for estimates he conveyed a sense of positivity, service and confidence which is why I selected SERVPRO to do the job and he did not disappoint! He and his team went above and beyond and did a great job for us in a timely manner. Abraham was a very calm and steady help during a very stressful time and was patient and caring and responded to all my questions! SERVPRO of SW San Jose is very fortunate to have him and should give him a raise and promotion!
We had a mold issue at our condo due to a sprinkler malfunction. The HOA asked us to use SERVPRO SW of San Jose. Jeremy M was assigned to our job. He came right on time, did a fantastic job fixing our issue, and was a real pleasure to work with. If we could give him 10 stars we would. We would definitely use SERVPRO SW of San Jose if we ever have any water, mold, etc damage in the future. Thank you so much for your excellent work, Jeremy!
We sprung a leak under the house that spewed out hot water and did a lot of damage very quickly. Our insurance referred us to SERVPRO to handle the damage clean up and everything that goes with that. Jeremy is our Project Manager and has led us through solving the leak problem, assessing the damage , managing the packing up process and getting us moved out of the damaged rooms so that flooring could be replaced. Jeremy has been very professional, helpful and knowledgeable about what needs to be done. This has been a very stressful situation for us. Knowing that we have someone looking out for us and handling everything with as little disruption as possible, is so reassuring. I highly recommend SERVPRO and if you have the bad luck to need their help, you will have some good luck with Jeremy as your Project Manager.
Had water damage in my kitchen. Didn’t believe how much moisture was collected but man....my house is now dried up and ready for me to get a new floor put in. Abraham was amazing. Extremely knowledgeable and walked me through the whole process. SERVPRO is lucky to have him to represent their company and brand. Thank you for an amazing job!
This young man (Jeremy Mangano) was a pleasure to work with. He knew exactly what to do to start the process of drying out water damage on our hardwood floor. He was prompt, courteous and very professional. I would recommend him and SERVPRO of SW San Jose to anyone dealing with water damage.
Thanks for the great work Marc!
All the best!
VP of Operations / Property Manager
Rogers & Rogers Realtors, Property Management
One week before Christmas, my master bathroom ceiling above my shower/tub came crashing down. The next day SERVPRO of SW San Jose completed the restoration. I was unaware at the time that they also did renovations. After receiving three quotes, including SERVPRO, I chose them. After dealing with the insurance companies, they began work on my bathroom. Not only did they finish on time, the work they did was spectacular. The Project Manager, Steve, was a joy to work with. Helping me make the right decisions at the right price with a crew whose work is beyond compare. What turned out to be an unhappy event became a beautiful new bath/tub sanctuary.
I LOVE these guys! I had 4 skunks, 2 raccoons & a possum removed from around & under my mobile home by Critter Control & the animals thrashed the underside of my mobile & created several stinky latrines. My insurance covered the damage they did (not the removal but the damage) BUT I could not find anyone who would actually come out & give me an estimate to fix it! I tried all the people with good reviews & finally found a company that would come out. Their estimate freaked out my insurance agent because it was super high, only included 130 feet of insulation (out of 1440 sq ft) didn't include any remediation for animal waste, etc... & she called SERVPRO. I was a bit concerned because I didn't know anything about them BUT Jeremy came out & checked the underside & wrote a new estimate that was higher BUT included getting rid of the animal waste, sterilizing the soil & replacing all of the insulation & moisture barrier. During all of this my BF had a heart attack & had to have a stent put in. They took care of everything! Were super easy to deal with and bent over backwards to make sure I was taken care of so I could take care of him. **Bonus** not only is Jeremy super nice & knowledgeable BUT he also pointed out a shower drain in my back bathroom that is under construction that was not connected properly. It had calcification around the open joint & I would never have known that, if he hadn't told us. I would have had water pouring into my new insulation once the bathroom was finished. He also pointed out a couple of other minor things that my BF will fix with the water pipes, heating ducts, etc... So not only is he doing a great job, I feel super happy knowing that he is checking the plumbing, heating & electrical systems while he is down there & it is open! What a great experience!!!
Extremely pleased with the professorship and knowledge that Abraham has. I’m very happy with SERVPRO and the service that’s great , I have used SERVPRO before and continue to used them if it’s needed.
Kitten Flood As the title describes, my new kitten got up on the counter and turned on the faucet, leading to a flooded kitchen. Abraham and SERVPRO were chosen to remediate the water damage. From the get go he was very organized and knew what to do. Good communication and they seemed to have a process to cover everything. I hope to never hear the sound of 11 fans and 3 dehumidifiers again but if I do, you know I’ll be calling Abraham and crew back.
Abraham is super awesome and fast! Very professional and always working hard! After dealing with a mold issue it can be very stressful but he made me feel happy knowing that everything will be taken care of! We were able to get the resident back in there home in no time! Thanks for everything SERVPRO of South West San Jose!!
SERVPRO saved us! We had a major leak at our office on Thanksgiving and SERVPRO responded quickly to remove the water and get us back functioning ASAP. Communication was great through out the process. Thanks!
We found a water leak and called SERVPRO. They responded quickly (same day), diagnosed the problem, stopped the leak and treated the area since mold was present. They were efficient and a pleasure to work with. I highly recommend them.
We had a flood at our business and appreciate how fast you responded. Our Rep Jeremy Mangano was professional and provided excellent customer service and took care of the flood. Even called and showed up the next day to make sure everything was ok. Thanks!
The people at SERVPRO of SW San Jose are simply amazing. I had a small kitchen fire that didn't do a lot of damage to the house, but it did spread soot throughout the entire house. Every service was absolutely covered in it. I have a medically fragile child at home and the people at SERVPRO worked very hard for four days straight to get every surface in the house wiped down so my child wouldn't have respiratory problems. They were fast, efficient, friendly, and professional. I whole-heartedly recommend their company.
I needed immediate mold remediation as I developed severe allergies and SERVPRO was the only company that was able to send its crew right away. Jeremy was courteous and patient enough to explain all that he was doing. I am sure I will use them if I ever needed them again which I hope not.
Jeremy was very helpful and patient with all my question.
SERVPRO of SW San Jose was good. Thank You Abraham did a great job.
Thank You for all your hard work!!!
Excellent Work!! Done by SERVPRO of SW San Jose.
Very pleased with the team work. Jeremy took time to explain each step of the process.
Yes SERVPRO of SW San Jose, did a very professional job I was very impressed awesome job.
I simply want to take the time to thank Nancy who was the person that assisted me with the services at SERVPRO of SW San Jose. She was thoughtful and showed concern during all the madness that happened after the fire. SERVPRO of SW San Jose was fast and completed the job fairly quickly. I hope you never find yourself in this situation, but if you do call Nancy she was great and will work with you to get your place up and running fast.
I had a great experience working with Marc and Abraham (and team). My landlord put me in touch with them after my apartment was essentially destroyed due to a fire in the apartment above mine. Marc was my point person and very responsive throughout the entire the process. I met Abraham at my old apartment and he was very mindful about trying to salvage anything the things that were particularly important to me. And when they dropped off the items they were able to salvage the boxes were all labeled and it was easy to go through and find things.
For a pretty unpleasant experience, these guys made the process very seamless. I would definitely recommend.
You are FABULOUS!! Writing you up as the best mold remediation company EVER!! Can't wait to use you again in my journey. Have a great holiday.
Your team did a great job for us yesterday. Thank you.
Thank you for your help these last months. It was a pleasure working with you and your team. Bad circumstances, but you and Jeremy were a great help. Thank you!
My tenant appreciated a clean job done for the mitigation.
Good afternoon Nancy-
Thank you so much for such a quick response, we really appreciate being able to rely on you guys. Please keep us updated with the progress and if we are able to help with any questions please feel free to call or email me. Thanks again!
Marc & his SERVPRO Team,
Thank you so much for helping me resolve a horrible situation both professionally and quickly. I cannot explain how grateful I am.
Thank you SERVPRO of SW San Jose for coming out to one of my properties and tarpon the roof before the rain comes, and also giving me a quote on roof repairs.
Thank You SERVPRO of SW San Jose for helping out my tenants. With the clean up from the fire. Thank you for coming out right away. I could not have asked for a better service.
Thank you SERVPRO of SW San Jose, for helping me out with the clean up of smoke inside my house.
SERVPRO is whom we refer all our insurance customers when in need of clean-up and repairs. The staff at SERVPRO are professional and prompt. SERVPRO of SW San Jose is the best. They are dedicated to keeping our customers happy. My clients always thank me for suggesting SERVPRO.
SERVPRO of SW San Jose, did an excellent and professional job of cleaning up a big mess in crawl space caused by a hole in a pipe that had been leaking grey water for almost a year. Jeremy was very professional and explained everything to me.
The water heater leakage had damaged the walls and caused mold. Insurance would not cover it and their contractor was asking for a hefty estimate. I am glad I found Nancy and Marc from SERVPRO of SW San Jose, who gave me estimate which seemed reasonable. The technician, Abraham was very patient, hard working and a quality worker. His work was so good and he restored the walls to almost new. I am glad I found them!! I would highly recommend them.
Thank you very much SERVPRO of SW San Jose for your excellent service and the SERVPRO tech who were professional and polite.
Thank You SERVPRO of SW San Jose for doing a remodel on one of our units. We appreciate everything your team has done for us Thank You.
Thank You SERVPRO of SW San Jose for going out right away to help with the water damaged that was cost of a water sprinkler going off. Thank you Marc (owner) for also going out and looking at the job.
Thank you SERVPRO of SW San Jose for coming out and helping with our sewage loss. Big thanks to your team for putting in new carpet.
Thanks for going above and beyond to satisfy my (not so reasonable) tenant.
Thank You so much SERVPRO of SW San Jose. For helping my family and I was the biggest flood in San Jose.
SERVPRO of SW San Jose. Thank You for coming out and installing a trap on my roof. Your tech would prompt and I was impressed with the work you did after. With the water damaged inside my house due to the rain. Thank You!!
Thank You SERVPRO of SW San Jose, for respond to my property. Your tech would very professional and prompt. Thank you
SERVPRO of SW San Jose has done a great job for us! They are professional, highly competent and responsive. Dave Kaszewski has been a great sales rep, always following up and making sure you're getting good service. Mark has been great at getting at the job and making sure it is done right.
Well done SERVPRO. Thanks for the great service. We recommend you without reservation.
SERVPRO of SW San Jose has done a great job for us! They are profession, highly competent and responsive. Well done SERVPRO. Thanks for the great service and we recommend you without reservation.
Great work by Jeremy from SERVPRO of SW San Jose. He is very knowledgeable in all aspects of his job.
I want to say thank you to SERVPRO of SW San Jose for your help. Jeremy your technician is excellent and extremely knowledgeable and professional. Your company does A+ work!!
Hi, this note is to Dave Kraszewski and boss. I want you to know what an outstanding employee you have. He was honest, helpful, patient, and even "donned the suit" and went into the mud. you have a winner in this man.
Dear Kim Brooks,
I want to write to thank you for assigning Allen Khosahabeh as the project manager to handle my case. I really can't thank you enough.
My townhouse in Menlo Park caught fire in late January last year, while I was away. The smoke damage was extensive. I ended up having to gut the building, seal the frame, and rebuild. Because of the fire and heat, the damage to my belongings was massive.
As you can imagine, I was in shock the first few days. I really didn't know what to do. Luckily my insurance company sent out SERVPRO. Your team -- with Allen managing the group -- was there the very next day, well before the insurance adjusters and anyone beyond the fire department.
Allen was great: He was understanding and supportive. He was reassuring when I needed it most, and he followed up on all his promises. He explained the process step-by-step, and helped me keep my head on straight through the first few weeks when I had no idea what I should be doing.
I had no idea who to get as a contractor for the repair work, so I turned to Allen, as I always did through this process. He put me in touch with Steve Klimowski of SERVPRO of San Jose, who handled all the contractor work. Steve is another gem.
It's been a long process to get back to my place, but Allen has been there supporting me the entire time. I really could not ask for any more.
I would not wish a fire on anyone, but if anyone has to go through such a calamity, I can only hope they have the great fortune to get SERVPRO to help them.
I greatly appreciate everything you guys have done for me!
I will definitely write a Yelp review...I will need some time to think about what I want to write as right now my brain is not able to process anything. It's crunch time for me, once I get my tenant back into my condo and rent paid, I can then focus on the yelp review. :o)
Thanks again for making the mold remediation painless for me.
** Cid **
Thanks again SERVPRO for all the great work on the flood damaged at my house. Abraham did a wonderful job. I would refer you to anyone.
When our basement flooded,turning three finished rooms into a stinky,moldy mass of wet Pergo and moldy moulding, our insurance company put us in touch with Dave Kraszewski at SERVPRO. His team did an amazing job of removing and restoring our basement as their motto says: like it never happened and the best thing about the whole process was the fact that SERVPRO's reputation with the insurance company.
Steve oversaw the renovation of our condo after a serious water issue. He was reliable and most helpful as we remodeled a condo which had not been touched in over 40 years! He was most helpful in our transactions with the insurance adjuster, and precise in quoting prices to us. His source for carpet was excellent. We are very pleased with the quality of the goods and the installation. Any subs brought into the condo were efficient and neat. There was no smoking or loud music. I would highly recommend Steve.
I am very happy for SERVPRO's help and work; I am strongly recommend to everyone who needs construction work. Thanks SERVPRO's team.
I had a very positive experience with SERVPRO of SW San Jose - in particular - Dave Kraszewski and Abraham Castro. Dave gave me a detailed quote of what could be done to remove odors and stains from the master bedroom suite after my mother passed away. . Abraham Castro arrived to do the work. I expected a "technician". But he was SO much more than that. He took the time to go over each task and helped me make two adjustments that saved me a lot of money.
Thank you for coming so promptly. Thank you for cleaning up after the water damage and for installing the new carpet so quickly.
The techs were great! They were here on time, got the job completed in less than an hour and Mr. Bybee was happy to get his apartment back. This was definitely an experience and am very thankful that SERVPRO was accommodating and willing to take on this type of a request. My hats off to the SERVPRO team!
Thank you for helping clean up after the fire. Your crew was very professional and helpful.
I am very pleased with your companies service. I really appreciate the rapid response to the situation. Jeremy is a good employee. Please feel free to use as a reference. You will be the first person that I will call in the event of a water damage claim, etc. Thanks again.
Thank you, Steve A. Wien, President Steve's Painting Service, Inc
I work for Rental Housing Network and we provide owners and property managers with the tools they need to be a knowledgeable and successful rental property expert. Dave and SERVPRO have provided our members with very informative classes about mold and remediation. RHN Members have nothing but glowing reviews anytime they have used SERVPRO for fire water and even mold damage.
Thank you for your fast response and resolution of the mold/water damage to the bathroom in my mother’s rental apartment. Josh and Steve took care of the tear out and rebuild quickly and thoroughly so the tenants are already moving back in. Wow! The tenants and landlord are pleased. Thank you.
You guys did a great job repairing our kitchen! We love our new cabinets and the granite is beautiful. Thank you
10 out of 10! All team members were great! All looks great, let's hope we can say that long term (no more water damages!) :-)
Rosalio finished our work on 5/27 and did a very good job. I must comment again, the work done on our home was done very well and we are very pleased.
Very informative and courteous. Thank you
Staff was excellent. Very informative and courteous.
Professional, honest, and very knowledgeable.
You guys are awesome!
Your crew did a great job cleaning our home after the fire damage. Thanks SERVPRO!!!
Very thoughtful. Explained everything in detail. Thank you.
Excellent! Thank you.
Great job! Thank you!
SERVPRO was very informative, friendly, helpful, and polite. Josh did a wonderful job and will recommend highly! Thank you for your prompt service! Thank you again for helping us thru this crazy time!
The crew was very professional, helpful, and understanding.
Marc was great!