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Another happy customer!

Another happy customer!

At SERVPRO of SW San Jose we do our best to make our customers happy - no matter what the species. No mater if you are an animal or a person we are here to help you. 

Pest control DISASTER

Pest control DISASTER

One of our property management clients called us because he was evicting a problem tenant who caused his apartment to become overwhelmed with roaches.  The pest control company had already treated the unit a few different times and now they have a serious biohazard cleanup on their hands. 

He told us he contacted a few janitorial companies for quotes but they would not even attempt to bid the project because of the potential health hazards.

Our crews have the expertise and materials to handle just about any biohazard cleanup project.  Should you run into such a situation, give us a call for your free estimate today.

Elevated Household Humidity?

Elevated Household Humidity?

With all the rain we've had this season, it's no wonder clients are calling us this winter about mold issues with their properties.  In this case, a tenant phoned her landlord complaining of mold growing on her contents being stored in her bedroom closet.

The landlord contacted us for a moisture inspection of the property.  When we inspected it we found no active water sources, but the humidity in the house measured around 74%.

To avoid mold issues, the EPA recommends you keep humidity levels below 60%, preferably between 30% - 50%. 

In the case of old homes that may not contain insulation in the walls, running a dehumidifier can go a long way as a temporarily measure to prevent mold. 

Check out the EPA website for more info:  https://www.epa.gov/mold/brief-guide-mold-moisture-and-your-home

 

Do your walls contain asbestos?

Do your walls contain asbestos?

A customer called us to inspect his ceiling after a water damage on the second floor of house affected his living room ceiling.  He was pretty handy and was considering replacing the ceiling on his own.  Luckily he spoke with us beforehand!  If your house was built before 1978, it's possible it was built with materials containing asbestos which can be very hazardous if not handled properly.  If you suffer water damage, speak with a professional if you are considering handling as a DIY!

Townhouse Fire Sprinkler Rupture

Townhouse Fire Sprinkler Rupture

The owner of this townhouse was dusting her ceiling when she accidentally broke a fire sprinkler.  The water flooded her unit and affected 4 lower level garages in her building.  This is an example where we worked for two customers simultaneously:  The property manager for the garages and the homeowner for her unit damage.

Leaking Roof Causes Ceiling Collapse

Leaking Roof Causes Ceiling Collapse

Good thing no one was in the shower when this ceiling collapsed due to water damage from a leaking roof in San Jose, CA.  The owners of the home were aware they had some clogged gutters but didn't realize how catastrophic water damage could be.

Apartment Fire

Apartment Fire

Cleanup after fires in multi-unit buildings can be challenging. This fire happened over the summer in Santa Cruz and displaced numerous residents. Whether your fire is residential or commercial, we have the knowledge and expertise to handle both the cleanup and reconstruction. SERVPRO holds national agreements with most major insurance carriers, we are able to help you from start to finish.

Fence Repair / Replacement?

Fence Repair / Replacement?

Need a fence repair or replacement?  We can help!  Call us for your free estimate.  Here's a fence we recently completed for one of our customers in San Jose, CA.  Call us for your free estimate.

Roof Leak?  We Provide Emergency Roof Tarp Service

Roof Leak? We Provide Emergency Roof Tarp Service

The El Nino this year is expected to bring heavy rain to the Bay Area. If you notice a roof leak, we can help you tarp your roof to stop the water intrusion, dry your interior damage, and perform your repairs to make it "Like it never even happened."

Don't Ignore Water Damage

Don't Ignore Water Damage

Helping a customer who unfortunately ignored a small leak in the seal around his bathtub in Milpitas.  Now he is dealing with a large amount of water and mold damage.  We are helping with remediation and reconstruction.

HVAC Duct Cleaning

HVAC Duct Cleaning

One of our clients called us for a routine HVAC vent cleaning for his home in preparation for the winter. Imagine his surprise when we opened up one of his vents to find out a contractor he hired for previous work had been using a vent for their construction debris!

Bathroom Fan Fire on Communications Hill in San Jose, CA

Bathroom Fan Fire on Communications Hill in San Jose, CA

You wouldn't think an ordinary bathroom fan could cause a fire, but it can happen.  This fan caught on fire in a home near Communications Hill in San Jose.  Luckily the physical damage of the fire was confined to the bathroom (the ceiling and and one spot on the floor where a piece of the melted fan had fallen).  But as we know in the restoration business, in a fire sometimes smoke is the worst enemy. 

This relatively minor fire caused a fine layer of ash to be deposited across the entire home, even getting inside of closed cabinets and drawers.

It is very important not to eat any food or drink any beverages (even those stored in a refrigerator) that does not have a hard seal.  Smoke from home fires often contains petroleum-based chemicals that can be very hazardous if consumed.